ClickUp vs Asana from the View of Someone Mid-Migration
1. Task creation speed and limit behavior under heavy usage
Sometime around 2AM after inheriting a ClickUp workspace from a previous lead who had “definitely set up automation,” I tried bulk-creating tasks from Airtable. The first 25 went through. Quietly. Then nothing. No alert, no error. They silently failed. A closer look revealed ClickUp’s hard-to-find rate limit — around 100 tasks per minute per token. But even staying under that, if the payload was above 8000 characters cumulatively, it silently bailed on the rest.
Asana handles this more transparently. Their API jobs API actually queues creation in batches — and if too many tasks are sent, it logs a notice and keeps trying. Not perfect, but at least traceable. ClickUp just… stops. Their docs don’t mention the character-based cutoff anywhere. I ended up splitting syncs into 40-task chunks with a 90-second pause between each. That held for maybe three days until a teammate added subtasks with rich descriptions.
“ClickUp didn’t tell me it failed — Zapier did. Twice. With different error codes.”
The UI for both tools hides task load pretty well. You won’t see degradation until it’s too late. But ClickUp starts lagging heavily once a list crosses a few hundred tasks on the same screen. In Asana, lag tends to stay isolated to the view itself.
2. Cross-team visibility differences in real-world usage
In theory, both platforms let you manage visibility via permissions, project sharing, and guests. In practice, it’s a mess if you work across accounts or with contractors.
ClickUp is built like a Russian nesting doll — Spaces inside Workspaces inside Folders inside Lists, each with independent permission settings. I’ve had situations where someone could see a task inside a doc that they couldn’t find in the list. They clicked a link in Slack — it opened, but they got a “no folder found” error if they tried to navigate upward. That mismatch trips up less technical folks every time.
Asana’s model is flatter. Projects live at the org level, and users are attached to those. But multi-homing a task (adding it to multiple projects) is a subtle power feature I underestimated until I tried recreating it in ClickUp. It’s possible, but only through Automations or manual duplication. And ClickUp duplications behave inconsistently with custom fields that have dropdown values: new tasks occasionally inherit unexpected values if the dropdown options vary between destination lists — even if the field name matches.
One simple workaround: if you’re working with contractors who shouldn’t see internal comments, Asana lets you tag them as limited guests and comments default to private. ClickUp requires way more setup, and one misplaced setting at the folder level grants full access downward.
3. Automation quirks that cause silent failure across both platforms
Here’s where it gets dicey. Asana’s rules engine is cleaner but shallow. Think of it as “if this then that” with limited conditions. You can’t nest logic or check values. Need to check whether a custom field is over a certain threshold and assign someone only if it matches AND it’s Tuesday? Not happening.
ClickUp’s automation stack is deeper — multiple conditionals, value checks, logic branches, etc. But it breaks more easily. A good chunk of it is powered server-side only after ClickUp refreshes its internal state. Meaning: if you update a custom field and expect another automation to act on it immediately, there’s a 5–10 second lag window where it won’t detect the change.
Found this the hard way when setting up dependent automations where Task A updates Task B, which then triggers an automation to notify someone. Notifications never sent. Logs showed the automation in Task B fired before it absorbed Task A’s change. Made the whole thing trip over itself. I emailed ClickUp support. Their response confirmed that their automations don’t guarantee ordered execution without external delays.
Quick automation tips that saved me from hurling my laptop:
- Use explicit delays between cross-task automation steps in ClickUp — even just 10 seconds
- Test automation on clone lists even if config looks identical — nesting context affects behavior
- In Asana, always set a backup rule that catches uncategorized tasks — their triggers are more brittle than they admit
- Avoid relying on comments as triggers in both — it’s flaky under fast typing or mobile use
- Never use emoji-based naming to identify automation-created tasks. ClickUp’s search breaks occasionally if emojis precede task names
4. Subtasks and hierarchy behaviors that don’t match expectations
This was the messiest of all. Subtasks in ClickUp are technically treated as children with inheritance… until they aren’t. Permissions often flow upward, meaning a subtask can belong to a shared list but still vanish from that list view unless manually surfaced. You don’t feel this until you bulk-create from a form or a webhook.
In one example, we had a Monday.com form creating ClickUp tasks with two subtasks per entry. Half showed up in List view, half didn’t. But they weren’t missing — they were all there in the dependency graph. Just not displayed. We toggled subtasks on from the filter menu; suddenly 80 hidden items reappeared. For teams switching from Asana where every subtask behaves more like a mini-task with predictable visibility, this was maddening.
Asana doesn’t nest deeply unless you really want it to, but at least it’s consistent. Subtasks live inside tasks, and the views don’t hide them unless you intentionally uncheck the “show subtasks” view. But you also can’t assign project tags to them without stupid workarounds. I use Flowsana to automatically project-tag subtasks — otherwise, they’re orphans in searches.
5. User onboarding and mental load on new team members
I dropped a new team member into a ClickUp workspace with some pretty clean SOPs. I’d built templates, status pipelines, automations, even preconfigured dashboards. She spent her first 90 minutes re-finding the task you get after commenting on one. Then Slack started asking “Did you finish the draft?” which was in a view I didn’t share yet. It’s too easy to have tasks floating in unshared folders without warning.
ClickUp’s core problem is visibility sprawl. Too many layers. I tried to counteract this with Spaces dedicated to “Shared,” “Private,” and “Clients.” Didn’t help. Asana limits discoverability by default — if it’s not shared, you literally can’t see it. That’s clearer. But the onboarding UI in Asana is weaker. No start dashboard. No unified activity feed. Notifications get overwhelming fast. So neither tool is plug-and-play for new hires.
“I clicked Home in ClickUp hoping to see all my tasks — it only showed two. I had 14.” — new copywriter, Week 1
6. Commenting history and revision audit trails during collaboration
Asana makes comments and edits very linear — easy to follow, timestamped, no weirdness. Edits to task titles or custom fields aren’t easily auditable, but at least you see them in the sidebar activity. ClickUp shows more activity per task, but rolls up some actions with vague descriptions. “Task changed” doesn’t help when trying to track who modified a status at 3am GMT.
One very weird bug I ran into: resolving a comment in ClickUp sometimes deletes the entire thread, even if other users had replied under it. Only happens intermittently. Support says it might be browser caching, but it also happened in incognito. Not consistent enough to reproduce every time, but enough that I told the team: “Don’t resolve anything unless you’re sure.”
Asana still lacks detailed field-level history, but the audit feels more predictable. What happens on screen is what actually logged.
7. View configuration mismatches between personal and shared dashboards
This is the one that consistently trips up experienced users. I built a killer dashboard in ClickUp to manage campaigns — columns, burndown widget, filtered only to active client projects. Then I shared it. The other account saw default columns. Filters were gone. Turns out: ClickUp saves view configuration per user by default, unless you explicitly click “Save for everyone.” And even then, filters applied by formulas (like based on “Assignee is Me”) behave erratically when shared.
Asana is simpler but more limited. You can only do so much customizing of views, so it’s harder to break them. You can favorite a view, adjust sorting, and pin it. That’s it. Predictable, boring, but safer for teams who can’t be trained on view logic.
If you’re building shared dashboards for async teams…
- Always test with a non-owner user account to confirm display
- Use fixed filters when possible — avoid relative values like “Today” or “My Tasks” across accounts
- Label views explicitly with a date/version number — users will assume it’s live-filtered unless told otherwise
Honestly, I’ve rebuilt the same ClickUp dashboard six times and it still breaks something visually for someone in another time zone.
8. Mobile app behavior when notifications are misfiring across devices
This one totally blindsided me. A senior PM switched phones — same Apple ID, downloaded the ClickUp app fresh, logged in, and suddenly started getting every single task update from every project. Notifications were set to “mentions only.” No one touched any settings. We debugged for an hour before realizing ClickUp recalculates mobile notification settings per install, not per user account. Her previous preferences were tied to device UUID.
Asana does something similar but handles this more gracefully. When installing on a new device, it prompts you again. ClickUp assumes defaults unless changed, and if your team mostly lives in mobile Slack, this becomes notification overload fast.
“I archived the app. Slack was quieter. I was immediately less tired.” — engineer after three hours of rogue mobile pings
If you’re remote-heavy, audit notification preferences on both desktop and mobile after re-installs. Especially after mobile device resets.